In 2024, emphasis on the new wave of advanced ABM tools will be much less on targeting the accounts and much more on building intricate, very individualized experiences across channels. The requirement is to maximize engagement and conversion, supported by AI-generated insights, real-time data integration, and scalability. For a SaaS business, particularly those catering to large enterprises, their ABM platforms need to scale up to accommodate large datasets, offer deep integrations with CRM systems, and make optimal use of an omnichannel framework. Let’s go through what makes an ABM tool a good fit for the SaaS ecosystem and how new features in 2024 provide great value.
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What Are the Best ABM Tools and Technologies for SaaS? (2024)